Learn how products are shipped and returned with UrbanTime.


This website ( is operated by UrbanTime.. Throughout the site, the terms “UrbanTime”, “we”, “us” and “our” refer to UrbanTime. UrbanTime offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Your continued use of our website with or without modifications shall confirm your acceptance of the modified Terms of Service.

Online Sale Terms

By agreeing to these Terms of Service, you represent that you are at least the age of 13, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

The service will not be available to users that have been suspended or removed.

Modifications to the Services and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to suspend or remove any users from our system at our sole discretion.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Account, Accuracy of Billing and Account Information

To gain use some features of our website, you will need to register as a member. Registering on signifies your acceptance of this Agreement.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders based on our sole judgment.

You are responsible for securing and keeping confidential your account information and password for access to your account. You are responsible for all transactions and activities that occur under your account. You agree to notify UrbanTime. immediately of any breach in your account’s security or if an unauthorized transaction has been made through your account.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Products, Services, Orders and Transactions

Certain products or services may be available exclusively online through the website, or UrbanTime linked sites. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy stated below.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Unless you cancel your order, your order will be considered valid upon completion of the packing of the order. The contract between you and UrbanTime will be completed once we dispatch the goods to you.

We reserve the right not to accept or process your order at our own discretion for reasons such as, but not limited to, fraud, shipping restrictions, payment authorization or if the said product is out of stock.

UrbanTime operates on a first-come, first-serve basis. Keeping Items in your cart doesn’t guarantee availability of product.

All prices on our website are inclusive of government-imposed taxes. If you have placed an order for a product whose price was posted incorrectly, we reserve the right to either not process or cancel the said order. You will be notified of such error via email.

Return Policy

All products sold on this website (, including promotions and sale items, are exempt from refunds, returns and/or exchanges, unless proven to have been received with a defect or damage.

In case you’ve received a product with defect or damage, we’re sorry for the inconvenience. We’ll exchange your defective product for the same kind in a good condition.

Please contact us on 0999 999 9999

Freebies and/or samples are given on an as-is where-is basis and are not subject to returns, refunds or exchanges.